ZipAppointments™ - Agency Policy

ZipAppointments™ is an online appointment-booking platform that enables users across the United States to schedule, manage, and track appointments with independently operated businesses. We provide booking facilitation only.

ZipAppointments™ does not:

• Provide professional services
• Guarantee availability or appointment outcomes
• Endorse, supervise, or evaluate the quality of services
• Act as an agent, representative, partner, or legal affiliate of any business

All bookings, service interactions, payments, cancellations, and agreements occur directly between the user and the business.

Users are solely responsible for reviewing:

• Service descriptions
• Pricing
• Policies
• Licensing and qualifications
• Any other relevant business information

ZipAppointments™ is not responsible for disputes, service outcomes, cancellations, refunds, no-shows, or any issues arising from engagements between users and businesses.

Any descriptions of services, credentials, certifications, or qualifications displayed on ZipAppointments™ may be:

• Submitted by the businesses themselves, or
• Collected from publicly available sources

While ZipAppointments™ may verify certain information at its discretion, such verification is not comprehensive and does not constitute professional advice.

Users must not rely on content displayed on the platform as a substitute for professional, legal, medical, financial, or technical advice. Always consult a qualified professional for guidance tailored to your circumstances.

ZipAppointments™ is not liable for actions taken or decisions made based on information obtained from the platform.

All businesses featured on ZipAppointments™ operate independently and are solely responsible for:

• Accuracy of service descriptions
• Pricing and payment terms
• Operational policies
• Licensing and legal compliance
• Customer service and dispute resolution

Users engage directly with the business they select. All matters involving bookings, refunds, cancellations, or service quality must be handled directly with the business.

ZipAppointments™ does not:

• Guarantee the quality, safety, legality, or fitness of services
• Guarantee the accuracy of business-provided information
• Resolve service-related disputes
• Issue refunds on behalf of businesses

To the fullest extent permitted by law, ZipAppointments™ is not liable for indirect, incidental, special, punitive, or consequential damages resulting from platform use or services obtained from independent businesses.

ZipAppointments™ has no authority - actual, implied, or apparent - to:

• Enter into contracts on behalf of any business
• Make commitments, guarantees, or representations for any business
• Negotiate pricing or policies
• Act as a business’s representative, partner, or legal affiliate

Any content, advertisements, or informational features displayed on the platform are provided solely for user convenience and do not create any agency, partnership, joint venture, or fiduciary relationship.

While ZipAppointments™ strives to maintain accurate and updated information, we cannot guarantee completeness or reliability of all business-provided content.

Users are responsible for verifying critical information directly with the business before booking, including:

• Service availability
• Pricing and payment terms
• Cancellation or refund policies
• Licensing, qualifications, and professional requirements
• Service expectations and operational details

By using the platform, users accept responsibility for making their own informed decisions.

Business-Related Disputes :

Any disputes or claims arising from:

• Service performance
• Appointment availability
• Refunds or cancellations
• Miscommunications or service failures

Must be resolved directly with the business providing the service. These disputes are generally governed by the laws of the state where the business operates or where the user resides.

ZipAppointments™ does not mediate, negotiate, or resolve service-related conflicts.

Platform-Related Disputes :

Disputes involving:

• Use of the ZipAppointments™ platform
• Account access
• Website or app functionality
• Technical issues
• Platform policies

Are governed by the Terms of Service and resolved exclusively through binding arbitration, unless otherwise required by applicable law.

We may update this Agency Policy periodically to reflect changes in operational practices, legal standards, or regulatory obligations. Updated versions will be posted with a revised “Last Updated” date. Continued use of the platform after updates constitutes acceptance of the revised Policy.

For questions or concerns related to this Agency Policy or the legal structure of the platform, contact us:

[email protected]

311 Ranch Rd 620 S, Suite 211, Austin, TX 78734-4776, United States