Frequently Asked Questions

ZipAppointments is a smart booking platform that helps customers effortlessly find and schedule appointments with top local businesses. Powered by AI, it matches users with trusted professionals in seconds—saving time and hassle. Whether you're scheduling a doctor’s consultation or a salon appointment, ZipAppointments makes the booking process simple, fast, and reliable.

To book an appointment, open the app, select a service provider, choose a date and time, and confirm your booking. You’ll receive a confirmation via email or SMS. Some providers may require advance payment or additional details before finalizing the booking.

Yes, you can reschedule or cancel your appointment through the "My Appointments" section in the app. Be sure to check the provider’s cancellation policy, as some may charge a fee for last-minute changes. You will receive a confirmation once the appointment is successfully updated or canceled.

Yes, our system sends automatic reminders via email and SMS before your appointment. You can also enable push notifications in the app to stay updated. This helps reduce missed appointments and keeps you informed about any changes.

We accept credit/debit cards, digital wallets, and other secure payment methods. Some providers may also allow cash payments upon arrival. You can check the available payment options at the time of booking. All transactions are encrypted for security.

Yes, we prioritize data security by using encryption and secure servers to protect your personal details. Your information is never shared without your consent. We follow strict privacy policies to ensure your data remains confidential and protected at all times.

You can reach our support team through the "Contact Us" section in the app. Alternatively, you can submit a ticket, and our team will assist you as soon as possible. We strive to respond quickly to ensure a smooth experience.

How Can We Help You?

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Contact Via Email

Having issues with booking or registration? We're here to help!

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