ZipAppointments™ Privacy Policy

This Privacy Policy applies to all users of the ZipAppointments™ platform who are located within the United States.

It describes how we collect, use, and protect your personal information when you interact with our Site.

ZipAppointments™ may expand services to additional U.S. states over time; this policy will continue to apply to all users within the United States.

Information You Provide Directly:

• Name
• Email address
• Phone number
• Appointment or business details
• Feedback, reviews, or support inquiries

Information Collected Automatically:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on each page
• Date and time of access
• Referring website (if applicable)

Cookies and Similar Technologies:

• Improve and personalize your experience
• Remember preferences
• Analyze website traffic and performance

You can disable cookies in your browser settings, but some Site features may not function properly if cookies are disabled.

We use your information to:

• Provide, maintain, and improve our services
• Process appointments and respond to inquiries
• Send transactional communications (e.g., confirmations, reminders, and updates)
• Send optional promotional emails (unsubscribe anytime)
• Enhance Site functionality and user experience
• Detect and prevent fraud, abuse, or unauthorized activity
• Comply with applicable  U.S. laws and regulations

We use industry-standard safeguards to protect your personal information, including:

• SSL (Secure Socket Layer) encryption for data transmission
• Secure servers accessible only to authorized personnel
• Secure handling of payment details by third-party processors (we do not store payment card information)

While we take reasonable precautions, no online platform can guarantee 100% security. Users share data at their own risk

We may use third-party service providers to support Site operations (e.g., hosting, analytics, email delivery). These providers have access to personal data only to perform specific functions and are required to maintain confidentiality.

We use Microsoft Clarity and Microsoft Advertising to analyze usage and improve Site performance.

For more details, please review the Microsoft Privacy Statement: Microsoft Privacy Statement.

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any external sites you visit.

California Consumer Privacy Act (CCPA):

If you are a California resident, you have the right to:

• Request access to personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we  do not sell  data)

You may submit requests through our Contact Us page or by emailing [email protected].

California Online Privacy Protection Act (CalOPPA):

We honor Do Not Track (“DNT”) signals and do not allow third-party behavioral tracking that conflicts with your browser settings.

We comply with the CAN-SPAM Act by ensuring that:

• All commercial emails contain a clear unsubscribe link
• Opt-out requests are processed within  10 business days
• No further promotional emails are sent once you unsubscribe

We may still send non-promotional emails related to service updates or appointment confirmations.

ZipAppointments™ complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect, use, or disclose personal information from children under the age of 13.

If we discover that we have inadvertently collected personal data from a child under 13, we will delete it promptly.

Parents or guardians who believe their child has provided us with information may contact us at [email protected] to request deletion.

We retain personal data only for as long as necessary to:

• Provide services and fulfill legitimate business purposes
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

When no longer required, personal data is securely deleted or anonymized.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

You are encouraged to review this page regularly to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ZipAppointments™

[email protected]

311 Ranch Rd 620 S, Suite 211, Austin, TX 78734-4776, USA