PetSmart

9300 S I-35 Frontage Rd, Austin, TX 78748

Pet Grooming
4.2 ZipAppointments 1.7k Reviews

Overview of Customer Experience

Customers mention that PetSmart offers a well-stocked store with a wide variety of pet food and treats, and many appreciate the friendly and helpful staff. However, some note concerns about the condition of the fish tanks, citing multiple instances of dead fish which undermines their trust in the store's fish care advice. Overall, while the shopping experience is generally positive, there is a call for improvement in fish tank maintenance.

AI Generated from real customer reviews

Facilities

Service Options
  • Curbside Pickup
  • Delivery
  • In-store Pickup
  • In-store Shopping
  • Onsite Services
Amenities
  • Wi-Fi
Planning
  • Quick Visit
Payments
  • Credit Cards
  • Debit Cards
  • NFC Mobile Payments

Customer Reviews

Working Hours

  • Monday 9:00 AM - 9:00 PM

  • Tuesday 9:00 AM - 9:00 PM

  • Wednesday 9:00 AM - 9:00 PM

  • Thursday 9:00 AM - 9:00 PM

  • Friday 9:00 AM - 9:00 PM

  • Saturday 9:00 AM - 9:00 PM

  • Sunday 10:00 AM - 7:00 PM