Customers mention that the Philadelphia Division of Vital Records has implemented a new appointment system, but many appreciate the helpfulness and friendliness of the staff. Reviews indicate that the process is efficient, with most customers receiving their documents quickly, often within 30 minutes to an hour. Some note the requirement for payment via credit card or check and emphasize the importance of bringing a driver’s license for identification.
Important Booking Information
Quick Facts – Philadelphia Division of Vital Records
- Best for: Birth & death certificate requests
- Serving Pennsylvania vital records since 1906
- Same-day certificate pickup available
- Authorized VitalChek partner
- 1 of only 6 Vital Records offices in Pennsylvania
- Birth certificates accepted for REAL ID
- Appointments required; no walk-ins
Services
Facilities
- Restroom
- Paid Parking Lot
Customer Reviews
Michele Patterson
✔ Verified Customer This reviewer is a ZipAppointments customer who was invited to write a review following their experience with the business. Reviews from ZipAppointments customers are automatically labeled as verified.Mark Foster
✔ Verified Customer This reviewer is a ZipAppointments customer who was invited to write a review following their experience with the business. Reviews from ZipAppointments customers are automatically labeled as verified.Mark Foster
✔ Verified Customer This reviewer is a ZipAppointments customer who was invited to write a review following their experience with the business. Reviews from ZipAppointments customers are automatically labeled as verified.I just didn't bring enough I.D. I'll try again.
Ashley Salters
✔ Verified Customer This reviewer is a ZipAppointments customer who was invited to write a review following their experience with the business. Reviews from ZipAppointments customers are automatically labeled as verified.Ross Presser
✔ Verified Customer This reviewer is a ZipAppointments customer who was invited to write a review following their experience with the business. Reviews from ZipAppointments customers are automatically labeled as verified.it's nice to have this site, but it is misleading. Booking an appointment here does not give you something you can use at the actual Philly records of... Read more
Write a Review
Working Hours
- Monday 8:00 AM–4:00 PM
- Tuesday 8:00 AM–4:00 PM
- Wednesday 8:00 AM–4:00 PM
- Thursday 8:00 AM–4:00 PM
- Friday 8:00 AM–4:00 PM
- Saturday Closed
- Sunday Closed



