Refund Policy (Subject to Agency Law)

We’re confident you’ll love how simple and efficient it is to book appointments with ZipAppointments. That’s why we offer a 30-day risk-free money-back guarantee. If you’re not completely satisfied after purchasing one of our Home or Business plans, just let us know within the first 30 days and we’ll issue a full refund—no questions asked.

Need to cancel after 30 days? No problem. You can cancel anytime and receive a pro-rated refund for the current billing period.

Experience the convenience of ZipAppointments completely risk-free!

How to request a refund?

If you wish to cancel your ZipAppointments account and request a full refund within the first 30 days—or a partial refund anytime after—you can do so directly from your Zip dashboard. Just follow the instructions provided to cancel your plan.

  • Login to your account.

  • Under "My plan" menu

  • Raise a request to cancel your plan.

If you're experiencing any issues with our product, simply let us know, and we’ll help resolve it at no extra cost. Whether you’re having trouble using or configuring the platform, our friendly and expert technical support team is here to assist you.

Have questions before purchasing a plan? We’re here to help! Our 24/7 expert support team is always ready to assist you.

At ZipAppointments, we’re dedicated to delivering the best service and support possible—and we’d love the chance to show you our full commitment to customers around the world.